吉姆威尔斯县人口40,000，位于德克萨斯州南部，南安东尼奥南部约有两个半小时。警长无线电通信是警察部门，消防部门，EMS，派遣，警长办公室和州巡逻队的县域。
Download client story as a PDF语音通信对吉姆威尔斯县来说是一个严重的问题。县线是独一无二的，延伸了一个长长的矩形，并占据了挑战的价格实惠。多个机构都在同一网络上运行，无线电渠道非常拥挤。官员担心安全;需要实施新的公共安全通信网络。Lynn Kirchoff是Jim Wells的通信专家联络，“我们正在使用一个，或多或少，陈旧的系统。它的时间很好，但它已经到了它的生命结束。必须要完成一些事情。”
Jim Wells County was able to obtain a Homeland Security grant to fund a new system. They also hired a consultant who helped them through the process, as this was their first major project in communications. An RFP was issued; Tait Communications proved to be the best solutions provider for the County.
法官Arnoldo Saenz.says, "We never knew who Tait Communications was before. I can assure you now that they're hand-in-hand partners with us in Jim Wells County." Tait designed and deployed a three-site hybrid P25 digital simulcast and QS² analog simulcast system. The solution features Tait base stations, repeaters and a three year maintenance contract. The analog system means volunteer firefighters can continue to use their pagers.
Set up went smoothly in the beginning but there was an issue with microwave linking. Judge Saenz explains, "When we faced a significant challenge at the end of the project implementation, it was Tait that identified the problem and found a way to fix it. It wasn't their issue but they weren't going to leave us and we worked together as a team until the problem was solved. I can't say enough about the Tait people and how they hung in there with us."
该服务合同已证明对该县非常有益，法官Saenz解释说：“无论何时我们有一个问题，我们只需致电Tait，就在几分钟内，有人在那里。他们寻找解决方案，他们找到解决方案。我们非常满意我们收到的支持。Tait远远超出了我们所需要和预期的。“
Jim Wells县的第一个响应者现在更安全。“我们有一个系统，我们可以按下按钮，从县北端谈论广播到县南端。我认为两个实体（火和公共安全）都更加安全。他们可以做一个使用这个特定的系统更好的工作。“
随着技术的发展，该县有一个他们可以信任的合作伙伴。“选择Tait培养我们的关键通信系统可能是Jim Wells County长期制作的最佳动作之一。我们不仅成为朋友，而是我们的手事，”Arnoldo法官说Saenz。“即使项目已成功实施，我们仍然使用捷站，进一步推进我们的关键通信解决方案并为未来做好准备。”
