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客户故事

Eskom Distribution, South Africa


Eskom是南非的主要电力供应商,并提供了大约95%的国家电力要求 - 全部非洲的一半以上的权力。

ESKOM负责从其24个发电站的电力发电,传输和分配,统一标称容量为40,585兆瓦,传输线超过16442英里。

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Eskom Distribution, South Africa

"Tait Communications has given us a platform for radio communications for all of our districts. In times of storms, we may be the only folks with communications along with emergency services."

IT Specialist

Situation


ESKOM巨大的电力传输网络的维护和维修需要一种高效的通信系统,能够覆盖电力提供的广大区域,在需要时允许快速部署维修人员。

Eskom has its own radio infrastructure, made up of a conventional all-informed radio network that covers all of South Africa. The network is divided into seven regions, with each region having a central control point to which all repeaters in a region are connected via various bearers.

Before the introduction of the mobile data system, all job dispatching was done via voice communications. There was no vehicle-location system in use – such a system would have allowed a service unit closest to the job-site to be dispatched.

响应


SMK移动数据系统(专门为ESKOM开发)是由EMCOM非洲的研发部门设计和建造的,这是泰国沟通的独家南非经销商。

The mobile data system is made up of a combination Mobile Data Terminal (MDT)/ enhanced control head, a radio controller/modem and a GPS unit fitted to Tait mobile radios, which have specially modified firmware.

Eskom's existing radio communications infrastructure was used without modification except for the addition of modem arrays at the control points. Eskom's existing Tait mobile radios were retro-fitted with the mobile data equipment as required, and a number of additional complete new mobile radio units were supplied to make up the 2,000 required.

ESKOM使用的计算机辅助调度系统与新的移动数据系统相关联,允许自动作业分配和作业进度里程碑录制。车辆位置信息也可用于ESKOM的GIS系统,允许更有效地配置技术资源。必威体育88官方

Outcomes


在系统运行后,ESKOM报告了广播网络上的语音流量大大减少,工作周转效率增加了约40%。由于文本调度,调度员和运营商之间的误解也显着降低。还记录了客户满意度的明显改善。

此外,如果需要出现恐慌设施,运营商安全性增加了。

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